how to return with Collect+: If you have any any other questions about Collect+, please see our Collect+ FAQs here. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. and conditions. follow the steps to print your own returns label.Once completed, you will receive an email with instructions on how to return your item and a tracking link. Please do not post the package without obtaining a receipt of postage. This is fast fashion accelerated. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. Free Returns 100% Money Back Guarantee Fast Shipping (844) 988-0030. . Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Expired. 5 - 7 working days. Print off, attach to your parcel and take to the post office. screen-shot-2017-02-17-at-2-05- . Select your preferred return option (Label free and print in-store options are available). 50% Off. Free Shipping. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; There are a couple of other ways to cancel your contract with us. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Shop Classic T-Shirts, Long Sleeve, Super Soft Tri-Blend, Baseball Tees, Football T-Shirts and more! Remember to keep hold of your receipt to track your parcel, which you can do. All international customers can download their returns label here Returning from US, AUS/NZ/Germany: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Ordered and its not quite your vibe? You must have JavaScript enabled in your browser to utilize the functionality of this website. com you've visit to the right place. UK Nominated Day Delivery*. As of Feb 26, 2021, Pretty Little Thing returns are paperless! https://euprettylittlething.intelligentreturns.net/main/landing. The return label is more to provide the correct address and an easy method to track with. 'Sorted at national hub' or 'Hub trailer via sorter'. Click here to arrange your return and follow the simple steps. Offer must be purchased by selecting option at checkout. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Saturday and 22:00 Sunday to guarantee Next Day delivery. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Select the item you want to return. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. 5 - 7 working days. So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. Download your post label here; If you don't have an account - that's ok, you can still return your product. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! USA Standard. or Indigo. 3. 5.99. Keep your receipt of postage safe as you will need this as your proof of return. We've gone paperless! Returns The Pretty Little Thing returns policy is: Items have to be returned within 14 days of the date shown on the dispatch note. What should I do if Ive forgotten my password? If you don't have an account - that's ok, you can still return your products. // ]]>. if(this.value.length < 3){ No stress. This payment can be made with either a credit card or PayPal. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. UK customers also have the option to returns items via Royal Mail tracked returns. Whether you're here to transform your pantry or label your entire house, Pretty Little Designs has a solution for every room, shelf, and lifestyle. This is a FREE service simply click here and UK Customers can download a new one here and international customers can download PrettyLittleThing *Unlimited Next Day costs 7.99 and is valid for a 12 month period. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; Make an account here. Returning from Canada A Canada label can be found here. To keep an eye on your return, track . If you wish to have the parcel redelivered, please contact us. Please use the contact form below to let us help with your query. Adhesive farms are pretty much pointless as you get so much later in the game. The parcel is at either the collection or shipping depot, please check the tracking information. Still need our help? Score an extra 10% off clothing and accessories with this PrettyLittleThing discount code. jQuery('#inputID').on('keyup', function() { We don't currently ship to that country. Drag the appropriate. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. If this is the case then we can reasonably decline your refund. PLT discount code for 20 . A Canada label can be found here. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. The parcel has been booked onto our system but has not yet been collected. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; This is a 3D Secure payment option that some banks use. HOW DO I RETURN AN ITEM FROM USA OR CANADA? Remember- only one promotional / discount code can be used per order. Pretty Little Things ships to the United States. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Head to the brand's Returns Portal and print off the return label before dropping the package at your local postal service. Next Return Policy Is it 28 Days For a Refund. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. We aim to process and refund your return ASAP, but on occasions it may take up to 28 days UK (28 Days International) for your return to be processed and a further 7 days for the refund to reach your account. switch((this.value.toLowerCase())){ USA Express Click & Collect. You will have 15 days from the date of the first shipping attempt to either reschedule shipping or collect your parcel. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Bring your parcel to any Doddle store-you can find your most convenient Doddle location here. Please note the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Refunds cannot be given on swimwear and pierced jewellery if the hygiene . else{ I'm surprised with all the negative feedback. Any breach will result in the termination of your membership and no refund will be given. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! We have had a problem shipping your parcel, if you are the shipper of the parcel, please contact us, with contact details for the recipient. JavaScript seems to be disabled in your browser. This can be found in Order History in 'My Account'. The items have to be unworn and unwashed. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. By: Olin Wade (Remodel or Move Stuff) Yes, Pretty Little Things does offer refunds. That's it! Beauty products and accessories cannot be returned for hygiene reasons. USA Standard. Securely attach the printed Collect+ label to your parcel, making sure to cover the original delivery label. Pretty Little Thing Womens Mini Dress Long Sleeve S Black 100% - Polyester. In case you bought shoes, you can only return them if you tried them . How strict is the PrettyLittleThing return policy? You can contact our Customer Services by clicking "Contact Us Here". If you have not been refunded after 30 days of returning the item(s), please. Take your parcel into any Hermes Parcel Shop location. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Shipments can be made anytime between 8am and 9pm. Does Pretty Little Thing take returns without a receipt? After this time your parcel will be returned to us. Now you are. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; The items need to be unwashed and unworn. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Please note we do not cover the cost of these returns. "Proposition 65 requires companies to make customers in California aware that certain products may contain traces of chemicals. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. Download your returns label here, and post back to us from your local post office. While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': 10% Off. Need to return? JavaScript seems to be disabled in your browser. Have to pay $4 just to get the return label and then make sure you get proof of the return. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. You`ll then receive a full refund as per the policy above. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? For UK & ROI customers, you are able to return unsuitable items within 14 days of the date shown on the dispatch note. 8.70. 10.30. Orders must be placed before 22:00 Monday-Friday, before 20:00 on Give me ideas in the comments! The courier has been unable to deliver the parcel but will re- attempt the next working day. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. Pretty Little Thing Womens Mini Dress 8 Black Blend - Other. Pierced jewellery cannot be returned for health and hygiene reasons. Yes, since you will have created a customer account their website stores what you ordered. Pretty Little Thing says they will send out a notification to customers once returns are received. If this is the case, it is important to be aware of the Pretty Littlething Return Policy. Their return policy is fairly straightforward about the number of days and the conditioning required for the item. 10 Things to Make with Old CDs and DVDs. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . but now people are accusing Pretty Little Thing and Topman of removing the labels from cheaper branded clothing and selling them as their own for double the price. Pretty Little Thing carries practically everything, including the latest trends, celebrity . Can I track my return with Pretty Little Thing? Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Track a parcel Return a parcel. The fashion industry is known for its scams (hello, 615 dirty Gucci trainers ?!) Please return items in their original packaging. Please send a clear image of the fault with your item to customer services. Active. // . Please . } Once purchased Unlimited Next Day delivery is non-refundable. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Please note that some return options may require a printer. Take your labelled parcel to your locaol kiosk or desk at your most convenient Asda location; remember to include your returns note! Youll receive proof of postage here remember to keep this safe in case you need to use it as evidence of your return. All about that new? When it comes to returns pretty little thing, you have 28 days to return your item. You`ll then receive a full refund as per the policy above. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. You'll receive your refund within 10 days after processing. Check out our size guide, A privacy reminder from PrettyLittleThing. 3D Secure is an added layer of security for credit and debit card purchases online. There's a million things you have to download and tape on the package and you have to pay for the return! //initially hide all In addition to PLT, we also cover many other well-known brands on our website. Shipping Times. If you see (MDN), this is an internal note and nothing to worry about - your item is still on track. Refunds will be credited back to the card they were paid from. Download your post label here. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. We've been unable to ship the item and there's no return address so we've sent it to our National Return Centre. label that youll need to attach to your parcel. Delivery Costs. Please use the contact form below to let us help with your query. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. We've collected the item from the sender. Still need our help? Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). Please ensure that lingerie and swimwear items are tried on over your own underwear. You can track the status of your orderhere. Just follow the process below: 1. We now offer a FREE Collect+ returns service for customers in the UK mainland and Northern Ireland. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Your refund should be processed within 14 working days of you dropping your parcel off. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. If this is not available in your area then you will need to contact your local post office. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Sorry you have received a faulty item! If you have not been refunded after 30 days of returning the item(s), please. USA Express. How Long Do Pretty Little Thing Refunds Take? $5. Note that their site does not mention whether or not their returns portal produces a barcode that can be presented at a shipping location where they can print the label for you. 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